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Frequently asked questions
Where can I find my Unbox Now game code?
The game code is either printed on the back of the game’s rule book or on a separate leaflet that came bundled with your board game.
The game code is a serial number with the following format: ABC-DEF-123-XXXX-YYYY-ZZZZ
The game code is a serial number with the following format: ABC-DEF-123-XXXX-YYYY-ZZZZ
How can I use my Unbox Now game code?
Enter your Unbox Now game code here and either create a My asmodee account or sign in with your account if you already have one (this also works with Days of Wonder and My asmodee accounts).
Can I use my code more than once?
An Unbox Now game code can only be used once and is linked to a single account. You cannot transfer a code to another account. Once a code has been registered and the reward attributed, it cannot be used again.
What should I do if my Unbox Now game code doesn't work?
- Make sure you have correctly typed the code, pay attention to similar characters like 0 and O or 1 and L.
- Make sure you don't already have another account with this code registered. If you've lost access to this account, try to reset your password.
- If this is a second-hand board game, the game code has probably already been registered by the previous owner. As game codes are not transferable, it is not possible to register this code a second time.
- Finally, contact us for more troubleshooting
